Have a question, please try our FAQ’s and you might get answers to your queries immediately without any hassles of emailing us or calling us. We have put together some of the most common questions that we hear on a regular basis and hope that this will be of help to you.
Ans. We wish to work with every potential buyer and give a chance to one and all to enjoy our beautiful jewelry. There are no minimums at all and you can buy to your heart’s content.
Ans. Ordering is very easy from us. You just select the product you like, choose the plating type, add the required quantity and just add it to you cart. Once done just proceed to checkout and finish placing the order by paying for your purchase.
Ans. For international buyers there is no sales tax, however there may be some import or customs duties in the buyers counties which is the sole responsibility of the buyer. There are no duties and taxes applicable in India. For more details please visit our Terms and Conditions page.
Ans. Once we have received your paid and confirmed order we ship them within 2-3 business days depending on the product and its availability. We ship orders Monday through Saturday, except on holidays. However, at times when we are hosting sales or the holiday seasons are going on or other busier times it might take an additional day or two in dispatching the orders. For more details please visit our Shipping info page
Ans. We ship orders through EMS, UPS and FedEdx. You can choose the most suitable option at the time of final checkout and the shipping charges are calculated accordingly as per your choice. For more details please check our Shipping info page.
Ans. We are a big enterprise with a wide range of different products which are updated regularly and we keep making and listing new and latest products and designs which make it impossible for us to keep printed catalogs.
Ans. We are located in Jaipur India and dispatch all orders from here only.
Ans. We love to work with wholesalers and offer great quantity discounts to all our wholesale buyers. Contact us with your wholesale queries and we will offer you best discounts.
Ans. Yes you can reorder any product directly from your order history in your My Account page. The reorder will depend on the product availability which you will know immediately at the time of reordering. If any product is not available then please contact us and we will try our best to supply it to you.
Ans. Please note that the shipping charges include shipping, Indian custom clearance charges, packaging and agent charges. Custom charges or any taxes applicable in the buyer’s country are the sole responsibility of the buyer and to be paid by the buyer only. For more details please check our Shipping info page.
Ans. Yes, we will provide you with the tracking number for your order once it is dispatched through email. We will also upload the tracking details to your order history which you can check any time on you’re Track your order Page.
Ans. Yes, we ask all our buyers to create an account with us. This account helps not only us but the buyer as well as they can check their order status, their order history, tracking details etc. Not only this, if you need to reorder any particular product then you can do so directly from your order history just by entering the required quantity and submitting your order. You just need to fill in your details once and you can place your orders regularly without being bothered again by giving your details.
Ans. We only deal in goods made of natural and genuine raw material. We believe in supplying best quality products and are well appreciated by all our buyers for our best quality goods.
Ans. We pride ourselves for keeping all our buyer information be it personal or financial very safe and we are a world known brand with growing clientele with each passing day. We act in accordance with the toughest credit card principles known as PCI DSS, which is a authenticated program permitted and exercised by all major credit card associations.